這涉及到醫療保健領域的領導者必須掌握的技能，以便通過合作、學習和分享新技能，向患者提供最佳的和改進的技能。大學和其他高等教育機構(醫學院)現在的目標是使畢業生具備知識和技能，以滿足社會的需求，從而有助于改善人類的條件。例如，阿拉巴馬大學伯明翰分校(University of Alabama at Birmingham)在醫學院開設了領導力學院，以幫助提高戰略思維技能，重點關注阿拉巴馬醫療保健中心面臨的機遇和挑戰。最近，不文明行為在工作環境中呈上升趨勢，這導致了公司和個人成本的增加。根據Anderson和Pearson(1999)的觀點，文明是一種行為形式，它構成了在工作環境中對他人表示禮貌、尊重和尊重的行為。不文明會導致工作績效下降，導致員工流失率高，引起客戶不滿。領導力顧問和衛生外科醫生Michael wood(2010)證明了一個案例，即公民領導力對當前充滿壓力、破壞性、復雜和要求的護理環境很重要。但是，如果在高等教育中，由于新的商業模式、快速的技術變革和資源獲取的限制，這些都是有風險的、緊張的、不文明的工作環境。數字領導者的責任是為工作環境中鼓勵積極行為的人們制定行為標準。這可以通過在工作環境中建立護理學院的核心價值觀來實現。
This deals with skills that leaders in the healthcare must acquire in-order to deliver optimal and improved to patients by collaborating, learning and sharing new skills. Universities and other higher educational institutions (medical schools) are now of the aim to equip graduates to meet demands of society by equipping them with knowledge and skills that can contribute to enhance the conditions of human beings. For example University of Alabama at Birmingham has implemented leadership academy in the school of medicine to aid improvement in strategic thinking skills, focusing on opportunities and challenges facing the Alabama healthcare centre. In recent times incivility has be on the rise in the work environment which has led to an increase in cost to companies and individuals. According to Anderson and Pearson (1999) civility is a form of behaviour which constitute the act of showing politeness, respect and regard to others in the work environment. Incivility results in reduction in job performance leading to high employee turnover and causes customer dissatisfaction. A leadership consultant and a health surgeon, Michael wood (2010) proved a case that civil leadership is important for the current care environment which is stressful, disruptive, complicated and demanding. However, if these are experienced in higher education which caused by new business model, fast technological changes and restriction to access of resources, academic nurses will experience a work place which is risky, stressful and subjected to incivility. It’s the responsibility of a digital leader to set a standard of behaviour that is expected of people in the work environment that will encourage positive behaviour. This can be done by establishing core values for nursing academy which incorporate caring and empathy in the work environment.
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